Ordering

Orders from this website are processed and fulfilled by me, Tiffany, and my husband Luke.  All prints and other items are made in my workshop or studio and are inspected by me before they ship.  I am very particular about the quality of my prints so you can rest assured that you are getting the highest quality reproduction of my work.

Prints

Prints are made using fine art printers.  We print on glossy, satin, or luster photo papers using 8 to 10 color printers.  Prints 8"x10" and smaller are shipped flat in bubble envelopes, and larger prints ship rolled up in long, narrow boxes.  We have found that this is the safest way to ship the print sizes we offer, and we cannot accommodate requests to ship large prints flat at this time.

Payment

We accept credit cards via Stripe and PayPal.  We use Stripe and PayPal as part of our effort to maintain the highest level of security.  We never see your credit card information, we don't store it, and we definitely never share it. PayPal is now fully integrated with my website's checkout process and you do not need to e-mail to make arrangements if you prefer PayPal! Please keep in mind that PayPal integration is in "beta" and you may experience errors. If you do, please e-mail us using the form below.

Shipping

We always ship through the postal service unless otherwise noted. If you prefer or require a different shipping service, please use the form below to request special arrangements. Our shipping costs reflected in the checkout are for the postal service, and UPS or FedEx will cost more.

Returns

Titoland is a small, home-based business, and accepting returns would simply be unsustainable for us.  We will of course happily correct your order if we've made a mistake, but otherwise we are unable to accept returns for any other reason.  Thank you for understanding.

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